Significant Safety Issues Discovered in Temu and Shein Products

Recent investigations have revealed serious safety concerns regarding products from the e-commerce platforms Temu and Shein. Findings from the Seoul Environmental Health Team highlight troubling levels of hazardous chemicals in several items sold by these retailers.

A particularly alarming case involved a pair of shoes from Shein, which were found to contain phthalates at concentrations 229 times higher than legally allowed. Phthalates are used to increase plastic flexibility but are known to disrupt reproductive health, potentially causing reduced sperm count, infertility, and premature birth. The International Cancer Institute has identified one of these chemicals as a human carcinogen, underscoring the importance of avoiding prolonged exposure.

Additional concerns were found with other Shein products. Some caps contained formaldehyde at double the permissible level, while two bottles of nail polish had dioxane levels more than 3.6 times the legal limit. Like formaldehyde, dioxane is classified as a carcinogen and poses risks such as liver poisoning.

In response to these findings, Shein has asserted that it works with international third-party testing agencies to ensure product safety. However, the company has yet to provide detailed comments regarding these specific issues.

Separately, Temu has been implicated in a safety issue involving sandals with insoles containing lead at levels 11 times the legal limit. Lead is a well-known health hazard, especially for children, and exposure can lead to various health problems.

Both companies have taken action in response to the safety concerns. Temu reported that it promptly removed the affected products from its marketplace and is enhancing its compliance protocols. A spokesperson confirmed that, out of 11 products identified by authorities, two—sandals and a hat—were from Temu.

Shein has not yet provided a comprehensive response but is known to be addressing the issues through its testing procedures.

These revelations come amid a period of rapid expansion for both Temu and Shein. Temu, which began operating in South Africa in January 2024, and Shein, a more established name in the region, are under scrutiny from local retailers. The retailers accuse them of exploiting import tax loopholes to offer lower prices compared to local competitors.

The South African Revenue Service (SARS) had intended to implement a new import duty on July 1, 2024, to address these concerns but has delayed the measure to engage more with stakeholders.

As investigations progress and regulatory responses evolve, consumers are advised to remain cautious about the products they purchase and to be aware of potential health risks associated with them.